Bad News Message Assignment Example | Topics and Well Written Essays - 250 words

Bad News Message - Assignment Example Our mission is to deliver the best products to our clients and provide them with top of the line after-sales service. It is the practice of our company to grant watch replacement requests from our customers especially if after inspection of our technical department the request is valid and if it is within the warranty period. Unfortunately, we checked our records and found out that your watch was purchased last April 9, 2008; therefore, the three-year warranty has expired last April 9, 2011. All our watches, including the Magnifique 89379 are designed to last to up to an average of 15 years with proper care and maintenance. In as much as we can no longer replace your watch, you may visit the nearest service center and bring your Magnifique. We will be glad to repair it and give you a 12% discount on labor charges. Our technical department will be happy to assist you. They will give you free advice on the proper handling and maintenance of your watch to make it last for at least 15 years and